Role: Senior AV Technician
Contract Type: Full-time, Permanent
Hours: Shift pattern based upon a 40hr working week between the hours of 07:00 & 19:00 ensuring coverage throughout the period, some flexibility may, on occasion, be required
Location: London, UK (Canary Wharf)
Salary: £44,000 - £50,000 (dependent on experience), plus company benefits
Interview Process: 2-stage (Virtual and Face-to-face)
Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences.
We have an exciting new client; a company that is globally renowned operating within the financial services industry and they are now looking to recruit a proven AV Technician onto their impressive site in Canary Wharf to provide dedicated support services to the AV technology estate.
The team proactively maintain and monitor AV (from meeting rooms, digital signage, specialist spaces) to minimise downtime and ensure excellent customer service & experience and undertake functionality tests of high-priority spaces, and ad-hoc and pro-active AV maintenance, technical problem solving, support and occasional small upgrade installation work.
Key responsibilities:
Perform daily checks of critical digital signage, including the external ticker, reception LED wall, internal display areas, and booth signage where applicable
Fault finding audio visual and video conferencing systems to a high level, under pressure
Work collaboratively on troubleshooting and fault fixing
Maintaining site surveys and asset registers
Running AV events, including pre-event testing of audio, wireless microphone battery levels, PA, projector/display, conferencing, and post-event reset support etc.
Be the primary contact for event coordination
Liaise with client for large events to understand their requirements
Attend pre-production meetings required for any scheduled special events
Primary support to operate global production events
Own the event experiences for the meeting host and attendees
Assist in the management of high-profile events and become a trusted advisor
Escalate any operational issues to the appropriate level of support and make suggestions for improvements
Produce event reports which highlight the use of space
Skills and experience:
Knowledge of collaboration platforms such as Polycom, Microsoft Teams, Zoom, Google
Ability to operate Videoconference hardware (Microsoft Teams, Webex, Poly, Logi etc) and to troubleshoot any potential issues relating to audio feedback, no video etc.
Proficiency with Microsoft Teams, UC PCs, Polycom, Logitech, and Crestron
Flex VC solutions, Biamp Tesira, Q-SYS, and Extron
Experience in supporting IPTV
Experienced delivering support services to large corporate customers
Excellent people skills with the ability to impart knowledge to those less skilled
Expected to complete security screening (BPSS & SC) which will be subject to employment
If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.
If you do require details of the vacancy or the application process in an alternative format, please email [email protected] outlining your requirements.
Equal Opportunities:
Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application.