It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Role overview
The Data & Analytics Solution Sales Executive (SSE) is a sales role built for experienced data and analytics sellers who have the curiosity, confidence, and technical acumen to transform a customer’s business through AI, Data and Analytics. You will play a pivotal role in shaping ServiceNow’s D&A business and work on exciting and transformational use cases with Data & Analytics to deliver Insight to Action on the ServiceNow AI Platform. People who excel at this job can lead discovery sessions, leverage value-based selling, and deliver measurable business outcomes through customer specific priorities and use cases. The SSE has the technical fluency to present, demo, and provide customers with the confidence to invest in ServiceNow D&A solutions.
What you get to do in this role:
Lead end-to-end D&A sales cycles as a co-prime with the core account executive, from opportunity creation through close and ongoing adoption.
Own and sell the full D&A portfolio (Workflow Data Fabric, RaptorDB Pro, Data Apps, and Autonomous Data Analytics) across your assigned accounts.
Develop strategic D&A account plans to position ServiceNow D&A solutions as foundational to a customer’s AI, real-time analytics, and data strategy with a focus on new business with existing ServiceNow customers.
Lead discovery, value-based conversations, technical presentations, and demos with data, analytics, and AI leaders to uncover priorities, pain points, and accelerate AI ready data modernization initiatives.
Develop relationships with customer technology and data executives, including those at the Chief Data and Analytics Officer (CDAO) level, as well as leaders in data engineering, data governance, and analytics, in addition to the ServiceNow platform owner and CIO, to increase awareness and influence.
5+ years of field sales experience with an emphasis on D&A sales, or AI-adjacent solutions preferred.
Technical fluency in AI, Data and Analytics, to be able to present, demo and lead credible discovery, value positioning, and use case identification with executives, ServiceNow platform owners, and Data and Analytics leaders.
Experience selling analytics or BI (such as Tableau, ThoughtSpot, Power BI, Qlik, or Oracle Analytics) or credible depth in modern data platforms, cloud data warehousing, data integration, data management and governance.
Experience selling Databricks, Snowflake, Microsoft Fabric, Palantir, Salesforce Data 360, Informatica, or Boomi, as well as a strong understanding of the broader data market, is an advantage
Experience with consumption-based models and driving growth after the first sale.
Experience with the ServiceNow ecosystem, platform, use cases and target buyers is a huge plus
A self-starter mindset, hands-on, thought leader that is comfortable operating in a fast paced matrixed, product, sales, and GTM environment.
Excellent communication and relationship-building skills across both technical and business stakeholders.
Track record of multi-threading accounts, including developing a second buyer or influencer alongside the primary one.
Experience selling the value of packaged pre-built line of business specific analytics products such as sales analytics, customer service analytics, HR analytics etc. is a plus.
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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