About the Role
Upway is a fast growing startup building the largest marketplace for refurbished e-bikes globally. We have refurbished over 100,000 e-bikes in just four years and are growing fast! We are looking for a Bike Mechanic for our Upway Illingen Refurbishment Centre, currently our largest Centre in the world. The mechanic team repairs a large number of different used e-bikes and refurbishes them to excellent condition, providing Upway’s customers with a vast and high-quality e-bike selection.
As a Mechanic, you will carry out the entire repair process of an e-bike and ensure that the bikes are delivered in excellent quality. You will work with your teammates in our Refurbishment Centre in Illingen, dealing with e-bikes only and using the highest quality materials and most modern tech there is. Due to the large selection of different e-bikes (speed bikes, mountain bikes, city bikes, cargo bikes; heavily used to almost new), the job remains varied and highly challenging.
Key Responsibilities
- Full Repair Cycle: You manage the entire process, from initial assessment and inspection to precise fault detection, professional spare parts selection, and the execution of the actual repair.
- Technical Authority: You determine the necessary scope of the repair, making decisions based on technical expertise, not customer requests.
- Quality Assurance: You conduct meticulous quality controls to ensure our customers receive perfectly refurbished e-bikes at all times.
- Expert Input: You contribute your specialized knowledge in hardware and software.
- Continuous Improvement: You actively participate in the ongoing enhancement of our repair processes and the overall quality of our e-bikes.
- Team Collaboration: You are an important team player, contributing your ideas for optimizing the workshop operations and workflows.
Skills, Knowledge and Expertise
- Professional Background: You have experience as a bicycle mechanic, two-wheel mechanic, two-wheel mechatronics technician, automotive mechanic (Kfz-Mechaniker:in), or possess mechanical/craftsmanship experience from a similar field. Ideally, you have completed one of the relevant vocational training programs (apprenticeships). However, we also welcome career changers (Quereinsteiger) who bring a solid understanding of (E-)bike repairs!
- Skills & Attitude: You are highly organized and enjoy thorough, independent work.
- Growth Mindset: You enjoy experimenting with new repair processes and continuously improving them.
- Language Skills: You have good proficiency in German and/or English.
Benefits
- Diverse Workload: You will work on a huge variety of different e-bikes, ensuring constant variety in terms of bike types, models, and brands. You will become an absolute expert in the e-bike market, having seen almost every bicycle in your workshop.
- Modern Workspace: You work with state-of-the-art tools and equipment—including the latest repair diagnostic devices—in a comfortable environment featuring electric stands.
- Expert Team: Your team consists of experienced mechanics from whom you can learn a great deal.
- Focus on Mechanics: You will have no direct customer contact, allowing you to focus entirely on what you enjoy most—wrenching and repairs!
- Work-Life Balance: You always have your weekends free, as we only work on weekdays.
- Compensation: You will receive a competitive fixed monthly salary.
- Career Growth: We evaluate your performance every six months, giving you the opportunity for promotion and professional advancement.
- Startup Culture: Upway is a young company with a great team and ample room for your personal development. Grow with the company and help ensure that your workplace brings joy to you and your team every day!