Senior Executive Assistant

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry from the ground up. We are an American technology company and one of the fastest-growing retail companies that has established an unparalleled reputation for being a leading and reliable force in global commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

As a Senior Executive Assistant you will provide comprehensive support for key executives across Coupang’s tech organization. This role is responsible for diverse administrative tasks from daily calendar and meeting management to strategic and special projects. The ideal candidate will be an organized self-starter that skillfully prioritizes and artfully juggles multiple demands with sound judgement and attention to detail. Candidate must demonstrate resourcefulness, timeliness, and ability to proactively anticipate needs with a minimum amount of direction in a fast-paced environment. Capable of working across organizations and with diverse personalities required.

The ideal candidate will be an experienced Executive Administrative professional who is looking for their next big opportunity to grow & advance their career. They will be a fast learner with experience working with little to no guidance using sound judgement in a fast paced, goal- oriented, and ever-changing work environment. They will also have strong prioritization abilities to complete a high volume of complex tasks autonomously, and a history of establishing mechanisms to simplify or streamline processes and establish structure. The ideal candidate will be a detail-oriented planner with the demonstrated ability to communicate and respond effectively and efficiently while maintaining flexibility, a sense of humor, and most importantly grace under pressure.

What You Will Do

• Complex Calendar Management for Senior Director-level Executives requiring coordination across the company's international locations
• Organizing, executing, and assisting with team activities (staff meeting, all-hands meetings, and team social events)
• Coordination with EAs across international locations to schedule and manage multi-location meetings
• To support a globally distributed team, this position operates on an adjusted schedule designed to maximize overlap across international time zones. Candidates should be comfortable working later hours to provide coverage and collaboration across regions
• Support key team initiatives, playing a part as a project coordinator. Duties may include: support with expanded staff meetings, meeting logistics (both internal and external), presentations, management of shared team information and resources on intranet/portals
• Assist in coordination of travel arrangements and expense reporting for business travel including but not limited to booking flights, hotel and local transportation, providing agendas and itineraries, and arranging passport/visa requirements if necessary
• Work on special projects
• Event planning and coordination

Basic Qualifications

• BA/BS Degree
• Strong communication (written and verbal), detail-oriented, highly organized and ability to work across functions with executives (both internal & external)
• Minimum of five years of administrative experience, in a fast paced environment
• Minimum of five years experience in Microsoft Office Suite applications, Word, Excel, PowerPoint, and SharePoint, and Google Workspace
• Strong written and verbal communications
• Experience working globally for a large, tech, and/or start-up company
• Capacity to work with different international time zones and overtime, as needed
• Tech savvy - Excel skills and can learn new tools quickly

Preferred Qualifications

• Demonstrated ability to organize, multi-task, and problem solve issues while managing competing priorities and commitments to deadlines.
• Proven track record demonstrating ability to work effectively with minimal supervision.
• Ability to quickly learn organizational structure and the objectives of the team.
• High levels of integrity and discretion.
• A terrific work ethic accompanied by an ever-positive, get-it-done attitude
• History of creative problem solving, analytical skills, ability to work well collaboratively and under pressure
• Experience creating and/or supporting presentation development for senior management
• Highly proficient in organizing worldwide travel
• Detail-oriented and ability to complete work assignments with a high degree of quality
• Ability to manage multiple tasks and assist multiple team members at the same time

Pay & Benefits

Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $89,000/year in our lowest geographic market to $153,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits

• Annual bonus is 0-20% of the base salary
• Medical/Dental/Vision/Life, AD&D insurance
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• Long-term/Short-term Disability
• Employee Assistance Program (EAP) program
• 401K Plan with Company Match
• 18-21 days of the Paid Time Off (PTO) a year based on the tenure
• 12 Public Holidays
• Paid Parental leave
• Pre-tax commuter benefits

General Description of Other Compensation

“Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.

Recruitment Process

• Application Review - Job Fit Interview - Focus Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and its consumers. If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at [email protected]

Job Requisition ID: R0080999