Imagine working at the forefront of technology in mission-critical buildings/infrastructures industries, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence of nearly 100 years that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative technical and marketing minds, united by a shared mission to help our customers elevate building performance. Through smarter, more efficient solutions, we are helping to shape a more sustainable and carbon neutral world.
As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that improve energy efficiency, reduce environmental impact, and support the infrastructure our communities depend on every day. Every contribution helps lower global carbon footprints and brings us closer to a cleaner, more resilient future. Together, we’re creating a legacy that goes beyond business, one that’s making our cities, and the world, more sustainable.
The role is a senior technical expert and design leader within the OEM channel. The role is accountable to provide technical leadership to design and manufacturing activities within Armstrong and our customers. The role interacts with all functional areas of Armstrong, customers, industry specialists, industry organizations. The individual in this position maintains and expands market and technical knowledge through various methods; technical relationship management with customers, field travel and engagement in relevant tradeshows, symposiums and conferences. This role is also expected to provide technical input as required to Armstrong’s industry leading products and business.
Key Responsibilities:
Technical Customer Account Relationship Ownership
- Control and assist in managing all OEM existing and new pump package programs by ensuring all Project & Application Engineers are achieving all engineering and design work per standards and technical commitments to OEM customers.
- Build technical relationships with assigned Customer [technical team(s)] to facilitate engagement and awareness of their product strategy and development roadmap.
- Interact with customers as required to interpret applications, specifications, and provide solutions by developing engineering standards for a given product
- Ensure zero impact to the on-time delivery of Customer commitments, from co-development of new integrated products to operations execution.
Work Across Teams
- Provides technical assistance, information, support and guidance to customers and sales representatives
- Provides input for proposal, data packages, and product. May be asked to review orders written by sales representatives for correct pricing and product selections
- Provide support and training as needed in SolidWorks to Designers and others in the team in order to, create and modify parts and assemblies in 3D and to create and modify detail drawings in 2D
- Support inside and outside sales with pricing of pump packages and components
- Lead or collaborate with global engineering/MPS teams to deliver modular performance systems to MPS channels (OEM, hyperscale data centers,…)
Execute to Process
- Ensure business systems are properly set up and document control is followed providing clear information for order entry
- Ensures proper process is followed for Engineering Action Requests, Engineering Change Orders, for support of OEM Configurator work, for initiatives driving cost/price reductions, and for various OEM product design opportunities
- Lead designs of Customer solutions and the DFX process (Design review for manufacturability & assembly, quality, sourcing, service, delivery and commissioning), with stakeholder teams.
- Own the delivery of clean manufacturing BOMs, from CAD to the PLM and the ERP.
- Manage data in the Armstrong ERP system which requires BOM and routing updates, modifications and item creation
- Issue drawing packages for pump packages to the assembly team and provide support during the build process
Other duties as assigned by Management.
EXPERIENCE REQUIREMENTS:
- Bachelors of Science/Engineering degree in mechanical engineering required
- Minimum 8 years experience in integrated packaged systems design, piping design and development of customer solutions, preferably in the HVAC industry
- Strong oral and written communication skills; Ability to think clearly and logically, analyze quantitatively, problem solve and define technical requirements; Is highly analytical and understands how to visualize and present complex data
- Proven success in working on individual projects and also as a dynamic team member and contributor
- Experience and ability to use SolidWorks 3D, Excel, Word, and Power Point
- Previous experience in HVAC and Plumbing pump industry strongly preferred. Other pumping industry experience highly desirable.
- Previous experience with mechanical skid package and/or hydronic design.
- Travel required, estimate 10% to 20%
- Some international travel (Canada, Mexico, Europe, Asia) may be required
- Ability to communicate with individuals by phone, email and face-to-face
- High-Performance cultural fit with the U.S. team is an asset
Why Armstrong Fluid Technology?
By joining us, you’ll become part of a global community dedicated to pushing the boundaries of fluid-flow technology. You’ll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow’s solutions today.