Why join us?
Mitti by SafetyCulture is a global tech company, just not the kind you're picturing. Our almost 1,000-person team builds tools that make work better for the three billion frontline workers who keep the world moving. We've got big tech scale, without the sign-off layers or corporate theatre. This next chapter is about scaling smart, powered by AI, a clear vision and real ownership.
Big tech impact, without the big tech ick.
Key responsibilities
Innovate and implement well established practices for Platform Engineering.
Design resilient and easy to use foundational infrastructure to support a growing customer base.
Using productivity tools, such as AI, implement effective quality code.
Contribute to the strategy and design of engineering as a whole.
Facilitate open discussions that bring together the right people to provide the right outcomes.
Contribute to solution design early, helping prevent reliability problems before they ship.
Provide technical leadership to a small team, setting standards and direction while coaching engineers across the organisation on reliability and performance practices.
Required skills & experience
In depth knowledge of Kubernetes, Istio and ArgoCD.
Understanding of network principles.
AWS foundational knowledge.
Golang, Python and Terraform.
Strong familiarity with GitOps and CI/CD practices.
Linux and Networking experience including troubleshooting.
What you bring as an engineer
Strong platform development background. You've built and shipped production systems, not just observed them with a proficiency in Go/Python and Terraform.
Experience defining and implementing AWS managed solutions, utilising our strategic partnership to ship quicker.
A track record of working across codebases and domains you didn't build - diagnosing issues, contributing improvements and establishing patterns others can follow.
Comfort operating with all manner of customers, treating all members of staff as builders.
Experience with architecture and system design, particularly in SaaS environments operating at scale.
An attitude to do better and push others to do better .
What you bring as a senior engineer
You lead through influence, not authority. You build consensus quickly, find the
fastest path forward through ambiguity and help teams make good decisions
without creating bottlenecks.
You simplify complexity. Whether it's explaining a cross-domain failure mode to leadership or designing a pattern that replaces ad-hoc solutions across teams, you make things clearer and easier for others.
You multiply the people around you - through coaching, pairing, code review and creating tools and documentation that raise the bar for everyone.
You think in terms of the customer experience and the business, not just the system.
You understand why reliability matters, not just how to achieve it.
You adapt your approach to what's needed - sometimes that's deep technical problem-solving, sometimes it's aligning stakeholders, sometimes it's mentoring a mid-level engineer through a tough project.
Nice to have
Cloudflare or other CDN based technologies
AI Automation
Knowledge of web technologies (Http 1.1 and 2)
Knowledge of gRPC
Known architectural patterns such as Cell Based Architecture.
Success looks like
Our platform architecture is robust, resilient and provides answers before they become problems.
Reliability patterns and shared tooling are adopted as defaults, reducing the effort required for individual teams to build reliable features.
Our platform shards at the data layer , allowing us to scale and contain our customers in smaller environments that carry less risk.
Incidents and alerts are mitigated with ease, using automated tools and great observability standards.
Implement a layer between development and platform, building out APIs to allow customers to use our infrastructure with relative ease.
Key stakeholders
Product managers & group leads - partnering to determine what our external customers require and delivering a compliant, resilient system.
Engineering teams across groups - the primary consumers of the platform group who interact with us on a daily basis.
Observability team - Working alongside this team to facilitate a ready to use environment.
Engineering and product leadership - providing a great foundational architecture that allows for their teams to build on top of with little to no friction.
We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire Mitti team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia , the US and the UK .
Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you
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To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to Mitti or any of our employees. We are not responsible for any fees associated with unsolicited resumes.