It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Team & Role
Moveworks, now part of ServiceNow, is building the agentic AI layer that sits between every employee and the systems they rely on. Following the acquisition, the Moveworks Business Unit is one of the most strategically important investments at ServiceNow — and the scope of what we own is expanding fast. We are looking for a Senior Staff Technical Program Manager to lead our most critical programs end to end, starting with the ServiceNow integration and growing into a broader portfolio over time as the BU scales.
This is a senior, highly technical IC role for someone who has spent most of their career running infrastructure, platform modernization, or large-scale distributed systems programs. You will manage the program — directly, end to end — and your influence will come from technical depth, sharp judgment, and an ability to align engineering leaders, executives, and partner organizations around a single execution plan. As the Moveworks BU scope expands, so will yours.
What you get to do in this role:
Required:
Strongly Preferred:
What Success Looks Like in the First Year:
Why This Role:
This role is especially compelling for senior TPMs who have operated in high-scale infrastructure environments and want more ownership than a narrowly-scoped platform program can offer. You will get the scale, technical complexity, and executive visibility of a large technology company, combined with the pace, ambiguity, and scope expansion of a fast-growing AI business unit.
Most senior TPM roles come with a fixed scope and focus on driving meetings and reporting the status. This one is different. It is a seat at the center of the Moveworks BU which is growing at an unprecented rate — your scope will expand as the BU scales. You will be measured by the technical and business outcomes you drive. If you thrive in an environment where you have the agency to move the needle for the company and learn something new every single day, then this role is for you.
For positions in this location, we offer a base pay of $190,900 - $334,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.
Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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