Company Description
SGS is the world's leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 89,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.
Job Description
Positions Open:
Administrative Assistant
Key Responsibilities
- Manage job creation, invoicing, and purchase orders using internal systems.
- Maintain and update databases, pricing information, and digital records.
- Support proposal and tender preparation by coordinating documentation and ensuring timely submissions.
- Monitor invoices and coordinate with internal teams to resolve billing or administrative issues.
- Prepare reports and maintain accurate documentation.
- Provide administrative support to the team and collaborate with internal stakeholders.
- Perform other administrative duties as assigned.
Qualifications
- Bachelor's degree in Business Administration, Secretarial Studies, or a related field.
- Proficiency in Microsoft Office (Excel, Outlook, Word, and PowerPoint).
- Good command of English (B2+ or equivalent).
- Previous administrative experience is preferred.
- Experience with Salesforce and LinkedIn is an advantage.
Data Analyst
Key Responsibilities
- Register samples, enter job information, and validate operational data in LIMS and related systems for laboratory testing activities.
- Perform data entry, data verification, record maintenance, and data cleanup to ensure accuracy and consistency.
- Prepare and review laboratory reports, ensuring completeness and accuracy of test data.
- Support billing activities, including invoice preparation, payment reconciliation, and client follow-up.
- Assist sales support activities through quotation preparation, CRM updates, and client data management.
- Maintain accurate records for samples, customer information, reports, and operational data.
- Apply knowledge of petroleum laboratory processes, terminology, and workflows gained through relevant industry experience.
Qualifications
- Bachelor’s degree in Science, Business, Data Management, or related field preferred.
- Prior work experience in petroleum testing laboratories, oil & gas industry, or related laboratory operations is highly preferred.
- Experience handling petroleum sample data, laboratory documentation, test records, or LIMS systems is advantageous.
- Familiarity with laboratory workflows, quality requirements, and technical reporting processes.
- Strong attention to detail with good analytical and organizational skills.
- Proficiency in Microsoft Office applications, especially Excel.
- Ability to manage multiple tasks while maintaining accuracy and quality standards.
Qualifications
Email Marketing and Webinar Specialist
Key Responsibilities
- Execute and optimize email marketing campaigns, automation workflows, segmentation, and customer journeys.
- Manage end-to-end campaign delivery, including email builds, QA testing, deployment, reporting, and performance analysis.
- Build emails using marketing automation platforms (e.g., Eloqua), manage contact data, and maintain data quality.
- Conduct A/B testing, analyze campaign results, and provide insights to improve performance.
- Ensure compliance with SGS data privacy, governance, and quality standards.
Qualifications
- Bachelor’s degree in Marketing, Digital Marketing, Communications, or related field (or equivalent experience).
- 2–4 years’ experience with marketing automation platforms such as Eloqua, HubSpot, Marketo, or Salesforce Marketing Cloud.
- Experience in email campaign development, automation workflows, segmentation, and lead management.
- Knowledge of HTML email editing, QA processes, A/B testing, and campaign reporting.
- Strong English communication skills and proficiency in Microsoft Office applications.
- Highly organized, detail-oriented, and able to manage multiple projects independently.
Qualifications
Technical Report Editor – E-bike/Bicycle Testing
Key Responsibilities
- Prepare accurate and timely test reports by reviewing laboratory records, test orders, protocols, photographs, and supporting documentation.
- Validate technical information, identify inconsistencies, request missing details, and ensure reports are complete and accurate.
- Draft, edit, and finalize test reports using approved templates, incorporating relevant technical observations and feedback.
- Ensure reports comply with EFBE quality standards, ISO/IEC 17025 requirements, and SGS procedures.
- Maintain confidentiality, impartiality, and compliance with SGS Code of Integrity, QHSE policies, and documentation standards.
- Work closely with engineering and laboratory teams to ensure accurate interpretation and presentation of test results.
Qualifications
- Bachelor’s degree in Engineering or equivalent technical education and experience.
- C1 English proficiency or higher, with strong written and verbal communication skills.
- Strong knowledge of bicycle and e-bike technology, including components, systems, terminology, and test procedures.
- Experience or exposure to bicycle/e-bike testing, quality assurance, or technical documentation is preferred.
- Proficiency in MS Word-based documentation and structured reporting templates.
- Strong attention to detail with the ability to interpret technical protocols, handwritten lab notes, and image-based evidence.
- Excellent documentation, analytical, and organizational skills with the ability to manage reports independently and accurately.
Technical Customer Service
Key Responsibilities
- Perform second-level review and validation of laboratory data, calculations, QC checks, LIMS entries, and interpretations to ensure accurate reporting.
- Identify and correct errors in laboratory results and approve final reports before customer release.
- Manage end-to-end order processing workflows, including sample receipt, test planning, monitoring, and invoicing.
- Review third-party laboratory data and ensure compliance with SGS quality standards and ISO17025 requirements.
- Ensure testing methodologies, quality controls, and reporting processes meet required standards.
- Support internal and external customers with technical guidance and ensure service deadlines are achieved.
- Maintain compliance with SGS Code of Integrity, QHSE policies, and quality procedures.
Qualifications
- Bachelor’s degree in Chemistry or a related Science discipline from an accredited institution.
- Minimum 2 years of experience in laboratory data processing, validation, or review, including LIMS experience.
- Prior experience reviewing laboratory results and ensuring data quality.
- Knowledge of analytical techniques such as chromatography, mass spectrometry, VOC/FOG analysis, or related laboratory methods is preferred.
- Hands-on laboratory experience or training in relevant analytical methods is advantageous.
- Strong understanding of ISO17025 quality requirements and laboratory standards.
- Proficiency in MS Excel and MS Office; SAP knowledge is an advantage.
- Excellent English communication skills with strong analytical, problem-solving, and multitasking abilities.
Data Validator
Key Responsibilities
- Process and validate laboratory data, including calculations, quality checks, LIMS entries, and other data management activities.
- Review data accuracy, completeness, and consistency to ensure compliance with laboratory quality standards.
- Perform data verification and identify discrepancies or issues that may impact data quality and turnaround times.
- Ensure assigned tasks are completed within required deadlines and escalate potential delays when necessary.
- Collaborate with laboratory teams to support efficient data processing and continuous improvement.
Qualifications
- Bachelor's degree in Chemistry or a related Science field (Chemistry preferred).
- Background or experience in laboratory testing and data validation, with potential assignment to Shared Inorganics, Sample Analysis – Industrial & Environment (I&E), or Sample Analysis – Health & Nutrition (H&N) teams.
- 1–2 years of hands-on experience using chromatography instruments (LC or GC); experience with mass spectrometry is an advantage.
- Experience in food testing laboratories is preferred; environmental testing experience is a plus.
- Familiarity with laboratory software such as Chromeleon, MassHunter, MultiQuant, or Analyst is an advantage.
- Strong attention to detail with a commitment to data accuracy and quality.
- Proficiency in Microsoft Excel and other Microsoft Office applications.
- Good written and verbal communication skills.
- Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.
- Ability to work independently and collaboratively in a team environment.
RBS TRADE ANALYST
Key Responsibilities
- Processing of inspection requests, including review of accuracy and completeness of Requests for Inspections
- Back-office execution of the registration and licensing process
- Ensuring CoC issuance, amendments and replacement as per country standards
- Acting as back-office interface between SGS Switzerland and the trade for case execution
- Ensuring processing quality, timeliness and adherence to agreed service levels
Qualifications
- University degree or equivalent professional qualification (min. 3 years' relevant sector/company experience)
- Minimum 2 years' experience in trade / import-export back-office operations
- Experience in SGS TFS services is an advantage
- Strong attention to detail and accuracy in document and data processing
- Proficiency with operational systems (LIMS and group-sanctioned order/document tools)
- Decisive, results-oriented and reliable; good written communication for remote collaboration
- Applies judgment and acts according to the SGS standards of ethics and integrity
Additional Information
Other Positions available:
- Data Technologist
- Graphic Designer
- Graphic Designer / PPT Creative Specialist
- H&N Pharma Customer Service Associate
- Marketing Admin and Events Coordinator
- Social Media and Web Specialist
- Technical Admin Aerospace Team Support
- Technical Advisor Non-Food Products