Company Description
Locally owned and operated by a franchisee who cares for the Team Members and creates a fun working environment.
Job Description
We are seeking a professional and decisive Shift Lead to join our team in Fountain, United States. In this role, you will oversee daily shift operations, lead a team of associates, and ensure the smooth execution of all assigned tasks. The Shift Lead is responsible for maintaining operational excellence, upholding safety standards, and fostering a productive work environment. You will serve as the primary point of contact for your team and management, making critical decisions that impact shift performance and employee engagement.
- Supervise and lead shift team members, providing clear direction and support to ensure all tasks are completed efficiently and to quality standards
- Monitor shift operations and analyze performance metrics to identify areas for improvement and implement corrective actions
- Enforce safety protocols and compliance procedures, conducting regular safety briefings and investigations when necessary
- Coordinate scheduling, staffing levels, and workload distribution to optimize productivity and meet operational targets
- Communicate effectively with management regarding shift performance, challenges, and recommendations for process improvements
- Train and mentor team members on job responsibilities, company policies, and best practices to support their professional development
- Address conflicts and performance issues promptly and professionally, documenting incidents as required
- Maintain organized records, logs, and documentation related to shift activities and team performance
- Conduct regular quality checks and ensure adherence to established operational standards
- Respond to emergencies and unexpected situations with sound judgment and decisive action
Qualifications
- Proven supervisory or lead experience in an operations, manufacturing, or production environment
- Strong leadership and team management skills with the ability to motivate and develop team members
- Excellent communication and interpersonal skills, with the ability to interact effectively with all levels of staff
- Demonstrated problem-solving abilities and sound decision-making skills under pressure
- Strong organizational and time management skills with attention to detail
- Knowledge of safety regulations and compliance requirements relevant to shift operations
- Proficiency with relevant operational systems, software, or equipment used in your industry
- Ability to work flexible schedules, including nights, weekends, and holidays as required
- Conflict resolution and performance management experience
- Ability to analyze data and metrics to drive operational improvements
Additional Information
Get paid to grow and learn through our Management development program where you learn everything from managing a business to reading and understanding Profit & Loss statements.
Starting out is Colorado Minimum Wage at $15.16hr. Pay scale once shift leading is 16-19hr. Shift leads bonus $50-$100 a month. When moving into an Assistant Manager position, You receive profit sharing.
There is plenty of opportunity to learn and grow within our company all the way from driver to franchisee!