We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experience with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Site Reliability Engineer and help us do what we do best: propelling business forward. Know more about us.
We’re looking for a Senior Site Reliability Engineer (SRE) to help ensure the reliability, security, and performance of our customer-facing systems and infrastructure. This role bridges development and operations, applying engineering principles to improve system resilience and scalability.
In this role, you will:
- Security & Compliance: Safeguard systems against breaches and ensure compliance with PCI-DSS, HIPAA, SOC2, and other standards.
- Cloud Infrastructure: Build and maintain scalable, secure services in Azure, AWS, or GCP using cloud-native tools.
- Automation & System Admin: Automate routine tasks, manage backups, and configure servers for high availability and disaster recovery.
- Monitoring & Performance: Implement observability tools, optimize system performance, and proactively address issues.
- Incident Response: Participate in on-call rotations, troubleshoot service incidents, and lead postmortem reviews.
- Collaboration: Work closely with developers, QA, and support teams in agile environments.
- Customer Provisioning: Handle complex customer account setups in coordination with Sales and Professional Services.
- Infrastructure as Code: Champion IaC practices using tools like Terraform, Ansible, Chef, or Puppet.
Your background:
- Bachelor’s degree in computer science, Information Systems, or related field.
- 6+ years of Proven experience in a Senior SRE or similar role in production environments.
- Strong skills in Windows/Linux, scripting (Shell, Python, PowerShell), and cloud services (ECS, EKS, S3, etc.).
- Good to have hands-on experience with Kubernetes, Docker, Rancher, and container orchestration.
- Familiarity with security protocols, network concepts (TCP/IP, HTTP, TLS), and compliance frameworks.
- Ability to debug, optimize, and automate to reduce operational toil.
- Excellent communication skills and a proactive, problem-solving mindset.
- Experience with PCI, HIPAA, and SOC2 compliance.
- Experience with cloud-hosted apps/services (Azure/AWS)
- Ability to debug and optimize code and automate routine tasks to eliminate toil.
- Willing to work in APJ Time zone [7:00 AM to 4:00 PM IST]
If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
Compensation
- Competitive remuneration package
- Employee Stock Purchase Plan Enrolment
Vacation, Family, and Health
- 30 days of earned leave
- An extra day off for your birthday
- Various other leaves like marriage leave, casual leave, maternity, and paternity leave
- Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage
- Professional development reimbursement
- Interest subsidy on loans - either vehicle or personal loans
- Health club reimbursement
Apply now!