Specialist II, Service Operations

ASM· Japan > Tomakomai· SU1.BU3.Services Japan

Posted 2026-09-18

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Step into a career with ASM, where cutting edge technology meets collaborative culture.

For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.  But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.

Job's mission

As a Specialist , Service Operations CKM, you'll play a key role in supporting the service operations and lifecycle. From ensuring preventive maintenance (PM) activities are completed and documented accurately, to coordinating spare parts and logistics, you'll help the team deliver smooth and timely service administration execution. This is a hands-on service administration support role where precision, coordination, and proactive communication all help keep our customers' fabs running at peak performance.

What you will be working on

Coordinate and follow up on the completeness of CKM (clean kit management) activities and related checklists within deadlines
Ensure accurate PM (preventive maintenance) activity reporting and data sharing with internal teams and external vendors
Submit purchase requests (PR), manage pricing revisions, and track PO issuance to avoid delays in clean starts and shipments
Monitor PM activity closure and time charging once parts are picked up
Report and follow up on recycling and IQC feedback, including anomaly handling and data reporting
Manage on-hold kits by coordinating disposition with VE, Service, and Sales teams
Handle process constraints and cherry parts control, including W order compensation tracking
Confirm spare part availability and escalate to planning in case of shortages or forecast gaps
Support customer PM forecasting, part consumption backfill, and coordination with clean vendors during peak demand
Review and reconcile vendor stock reporting; correct inaccuracies and provide updates on abnormal stock status
Follow through on assigned tasks, executing on time and proactively reporting improvement activities

What we are looking for

Minimum a Bachelor's degree in Business, Supply chain, or related field
Strong organizational and coordination skills, with attention to detail
Basic understanding of service administration operations or logistics in a manufacturing or semiconductor environment
Proficiency in Microsoft Office (especially Excel); comfortable handling reporting and data
Strong sense of ownership and accountability in task follow-up and reporting -
Business-level English communication skills for workplace interactions and written correspondence

What sets you apart

Prior experience in an administrative support, logistics or supply chain coordination role within the semiconductor environment
Experience using SAP ERP system
Ability to multitask and work under pressure in a fast-paced, customer-focused environment

Apply today to be part of what’s next.

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.

Job description