Title: Specification Sales Manager - West Midlands & South West England
Reports to: UK Sales Lead
Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents.
Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.
As a member of our team, you'll dive into an environment that encourages learning and boundary-pushing every day. You'll be part of an agile and dynamic workplace where today's solutions are built for tomorrow's challenges.
This role will incorporate the West Midlands and South West of the UK. In this role, you will be at the helm of our sales efforts within your assigned territory, driving strategies, and achieving both personal and group sales goals for the South. You'll strive to exceed customer expectations and foster satisfaction through a variety of responsibilities:
Sales Performance
- Surpass Booking and Shipment Targets: Consistently exceed assigned bookings and shipment targets within the designated territory.
- Manage Accounts: Directly oversee assigned accounts, ensuring proactive engagement and customer satisfaction.
- Prepare Proposals and Quotations: Create detailed proposals and quotations in line with the Armstrong sales process, using available tools.
- Expand Customer Base: Build and grow the direct customer base by nurturing relationships with key customers, distributors, and design engineers, while identifying new market opportunities.
- Brand Loyalty Enhancement: Orchestrate sales and marketing campaigns that not only boost sales figures but also enhance brand recognition and loyalty, refining margins and expanding your reach.
Customer Relationship Management
- Build and Maintain Client Relationships: Develop and sustain strong relationships with clients. Focus on becoming the Basis of Design (BoD) by establishing a proactive relationship with consulting engineers by providing value early in the design process.
- Understand Customer Needs: Gain a deep understanding of customer needs and challenges to offer tailored solutions.
- Deliver Post-Sale Support: Provide exceptional post-sale support to resolve issues and ensure high levels of customer satisfaction.
- Analyze Customer Feedback: Analyze and report customer feedback to drive improvements in service levels and expand market share.
- Value Selling: Demonstrate expertise in solution selling to effectively articulate the value propositions of our products and solutions to customers.
Product Knowledge and Sales Strategy
- Sell Armstrong Products: Promote and sell Armstrong products and solutions, leveraging Armstrong’s sales strategy & process
- Maintain Product Knowledge: Have a thorough understanding of product features, benefits, and competitive advantages.
- Develop Sales Strategies: Collaborate in creating sales strategies, marketing channels, and sales forecasts.
- Implement Best Practices: Apply commercial best practices in alignment with the Armstrong Sales Process to ensure consistent execution excellence.
Administrative Responsibilities
- Update CRM System: Maintain accurate records of sales activities and customer information in the CRM system real time.
- Compile Sales Reports: Compile and present sales reports as required, offering insights into market conditions and competitive activities.
- Monitor Market Conditions: Track competitive activities and market conditions to stay informed.
Trade Fairs and Special Projects
- Participate in Trade Fairs: Represent Armstrong at trade fairs, including booth preparation and engaging with attendees.
- Support Special Projects: Assist with special projects assigned by the line manager, demonstrating adaptability and flexibility.
Team Collaboration and Development
- Promote Teamwork: Foster teamwork and maintain collaboration with other company departments.
What We’re Looking For
To thrive in this role, you should bring:
Educational and Professional Qualifications:
- Engineering degree in Mechanical or Electrical.
- Significant experience in sales, focused on HVAC and/or related industry.
Technical and Sales Skills:
- Create and deliver compelling presentations to prospective customers to demonstrate the value of products and services.
- Use Armstrong's sales process and value tools to present sustainable solutions that deliver energy efficiency and long-term savings.
- Experience in tracking sales information of customers, forecasts, and reports using related software applications such as CRM.
- Strong technical knowledge of products and systems in the HVAC industry.
- Proficiency in Microsoft Office 365.
- Strong interpersonal and persuasive skills and proven ability in value and solution selling.
Soft skills and other requirements:
- Demonstrates a proactive problem-solving approach across all facets of the role, exhibiting initiative and resourcefulness in identifying and addressing challenges.
- Strong, team-oriented leadership skills with presence and a bias for action.
- Strong attention to detail and highly organized.
- Ability to communicate in an open and authentic manner in all situations.
- Clean and valid Driving License.
- Ability to travel regionally.
Why Armstrong Fluid Technology?
By joining us, you’ll become part of a global community dedicated to pushing the boundaries of fluid-flow technology. You’ll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow’s solutions today.