About the Role
**Please ensure that you have the correct right to work documents**
**This role is fully flexible**
** For this role we require a candidate that is 18 years or over due to the supervisory responsibility**
We are passionate about celebrating our customers’ life moments and are now looking for a Supervisor to join our very successful Card Factory family to help fulfil this.
The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get busy in our stores; therefore, you need to be able to manage lots of customers and the team, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way!
Purpose
- Alongside the responsibilities of a Sales Assistant, you would be a key holder, opening and/or closing the store.
- Cashing up the tills at the end/start of shifts.
- Manage the team of Sales Assistants in the absence of the Manager.
- Be a champion of the products we sell and maintain a current knowledge of our products.
- Check off our deliveries alongside our procedures and ensure the deliveries are stored correctly.
- Ensure full stock availability, by using our procedures for scanning to ensure the cards and products are scanned appropriately.
Key Accountabilities
Is retail experience required?
Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else! If you can bring in management experience from your previous role, that would be advantageous.
Are we right for you?
We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers.
Are you right for us?
The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!
Benefits
- Competitive Salary
- Discount card for all our brands with up to a whopping 20% and a secondary card holder.
- 4 weeks holidays (pro-rata) increasing with length of service
- Career Progression