About the Role
Upway is a fast growing startup building the largest marketplace for refurbished e-bikes globally. We have refurbished over 20,000 e-bikes in just two years and are growing fast! We are looking for a Bike Mechanic for our Upway Berlin Refurbishment Centre, currently our largest Centre in the world. The mechanic team repairs a large number of different used e-bikes and refurbishes them to excellent condition, providing Upway’s customers with a vast and high-quality e-bike selection.
We are looking for a Team Lead – E-Bike Mechanics to oversee and guide our mechanics team. This role is crucial in ensuring that our operations run smoothly and efficiently while maintaining the highest quality standards in e-bike refurbishment and repair. As the most experienced mechanic on your team, you will be the go-to expert for technical questions, complex repairs, and process improvements. Additionally, you will be responsible for fostering a positive team culture, ensuring workflow efficiency, and maintaining top-tier quality standards.
Key Responsibilities
- Full Repair Cycle: You manage the entire process, from initial assessment and inspection to precise fault detection, professional spare parts selection, and the execution of the actual repair.
- Technical Authority: You determine the necessary scope of the repair, making decisions based on technical expertise, not customer requests.
- Quality Assurance: You conduct meticulous quality controls to ensure our customers receive perfectly refurbished e-bikes at all times.
- Expert Input: You contribute your specialized knowledge in hardware and software.
- Continuous Improvement: You actively participate in the ongoing enhancement of our repair processes and the overall quality of our e-bikes.
- Team Collaboration: You are an important team player, contributing your ideas for optimizing the workshop operations and workflows.
Skills, Knowledge and Expertise
- Professional Background: You have good experience as a bicycle mechanic, two-wheel mechanic, two-wheel mechatronics technician, or even possess mechanical/craftsmanship experience from a similar field. Ideally, you have completed one of the relevant vocational training programs (apprenticeships).
- Skills & Attitude: You are highly organized and enjoy thorough, independent work.
- Growth Mindset: You enjoy experimenting with new repair processes and continuously improving them.
- Language Skills: You have good proficiency in German and/or English.
Benefits
Upway is a flat organisation of highly motivated and talented people who are passionate about excellence, building the best products for our customers, and making a rapid and substantial impact on society.
- Lead a talented team: You will be in an exciting and growing industry, with an opportunity for professional growth and career advancement.
- Diverse Workload: You will work on a huge variety of different e-bikes, ensuring constant variety in terms of bike types, models, and brands. You will become an absolute expert in the e-bike market, having seen almost every bicycle in your workshop.
- Modern Workspace: You work with state-of-the-art tools and equipment—including the latest repair diagnostic devices—in a comfortable environment featuring electric stands.
- Expert Team: Your team consists of experienced mechanics from whom you can learn a great deal.
- Focus on Mechanics: You will have no direct customer contact, allowing you to focus entirely on what you enjoy most—wrenching and repairs!
- Work-Life Balance: You always have your weekends free, as we only work on weekdays.
- Compensation: You will receive a competitive fixed monthly salary.
- Career Growth: We evaluate your performance every six months, giving you the opportunity for promotion and professional advancement.
- Startup Culture: Upway is a young company with a great team and ample room for your personal development. Grow with the company and help ensure that your workplace brings joy to you and your team every day!
If you’re a highly skilled e-bike mechanic with leadership experience and a passion for innovation, we’d love to hear from you! Grow with the company and make sure that your workplace brings joy to you and your team every day!
Apply now to help us redefine the e-bike experience.