About the role: What's in the Box
Are you passionate about building food safety standards and systems across multiple countries, and driving food safety culture to the next level?
As the Team Lead International Supplier FSQA, you will join a lean, fast-paced cross-functional international team responsible for managing our International Food Safety and Quality Assurance (FSQA) team. The International FSQA team is based across the EU where HelloFresh is active. As part of your responsibilities as Team Lead International Supplier FSQA you’ll collaboratively work to mitigate risk, drive standards and operational excellence, while ensuring the consumer gets safe and high quality ingredients.
Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.
This is a fixed-term role, limited to 9 months initially.
What you’ll do: The Recipe
- Drive category and ingredient development by partnering with International Procurement, Culinary and Development teams to identify opportunities, drive new ingredient development and ensure food safety, quality, ethical and operational requirements are embedded in strategic initiatives.
- Lead, coach and develop the international team across markets, ensuring the right capabilities and expertise are in place to meet business requirements. Develop individual development plans, set performance objectives and support team members in achieving their goals.
- Lead and continuously improve the International Supplier Approval Process, including supplier onboarding, risk assessment and allocation, and audit standards, ensuring suppliers meet HelloFresh requirements and proactively reducing supply base risks.
- Develop and deploy international food safety and quality standards and procedures, ensuring alignment across markets, consistent implementation and continuous development of processes to support international scalability.
- Drive systems and process development in collaboration with relevant stakeholders, further enhancing supplier management, specification management and culinary development systems, including their integration with Distribution Centre processes.
- Drive international quality performance and continuous improvement by monitoring and analysing category quality data, identifying trends and cross-market risks, translating insights into improvement initiatives and collaborating with Operations to deliver key performance metrics and share best practices.
- Build strong stakeholder relationships and role-model HelloFresh values, fostering collaboration, alignment and shared accountability across internal and external stakeholders, while actively contributing to the International Safety, Quality and Operational Compliance vision.
What you’ll bring: The Ingredients
- Relevant Experience: 5+ years of relevant experience in a similar role within Food Manufacturing, Assembly, Distribution, or Retail. Consultancy experience is highly regarded.
- Audit & Regulatory Knowledge: Experience with internal and external audits and a strong understanding of relevant food regulations in the UK and wider Europe.
- Food Safety Expertise: In-depth knowledge of food safety management systems, HACCP, and COSHH.
- Technical & Analytical Skills: Intermediate to advanced AI skills, strong proficiency in MS Excel, Word, and PowerPoint, and the ability to manipulate, interpret, and analyse data.
- Organisational Skills: Excellent organisational and time management skills, with the ability to manage priorities effectively.
- Leadership & Communication: Strong leadership and communication skills, combined with energy, enthusiasm, commitment, and a flexible, can-do attitude.
- Adaptability & International Mindset: Comfortable embracing change and challenges, working autonomously, and ideally bringing international experience. Excellent English skills are essential.
What we offer: The Toppings
Please note: Depending on location benefits vary
- 70% off HelloFresh or Green Chef boxes
- Company pension scheme
- Gym membership
- Bupa private medical insurance (including dental & family cover options)
- Mental health first aiders and an employee assistance programme
- Dog friendly office! (London site only)
- Nursery support scheme
- Cycle to work scheme
- Group Life Assurance
Hybrid Working Policy
We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.
Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.
You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company.
If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.