Job Description
WHAT YOU’LL DO
As a Hard FM, Technical Property Manager, you will ensure that our stores and offices provide a safe, functional and efficient environment by delivering high-quality facility management services, by managing our external service partner and service contracts closely. You will manage the full technical Facility Management scope across the Sales Market, drive supplier performance and support the long-term performance of our property portfolio through strategic planning, operational excellence and close business collaboration.
You will:
- Lead supplier contract management in partnership with Procurement, ensuring contract compliance, high-quality service delivery and strong supplier performance through regular follow-ups and data-driven performance management.
- Active supplier quality management, mid & long term investment needs and keeping budget overview.
- Develop and oversee preventive maintenance plans for Hard FM topics, ensuring facility services and projects across the Sales Market are delivered efficiently, comply with Health & Safety requirements and meet agreed business requirements.
- Act as a trusted internal partner for stores and business functions, translating operational needs into effective facility solutions through close collaboration with Leasing, Sales, Operations and Global Construction & Facilities.
- Monitor the condition of the property portfolio, identify investment needs and contribute to lifecycle planning, new store openings and rebuild projects to optimise long-term asset performance.
- Develop and oversee preventive and reactive maintenance plans, ensuring facility services and projects across the Sales Market are delivered efficiently, comply with Health & Safety requirements and meet agreed business requirements.
- Ensure accurate asset, maintenance and financial data within the CAFM system maintain a high level of system automation and asset data quality, while monitoring actual costs versus budget, analysing performance and driving continuous improvements through data-driven insights.
- Contribute to the continuous development of Facility Management by participating in global forums, sharing best practices and supporting the implementation of market and global strategies.
WHO YOU’LL WORK WITH
You will work closely with Sales Market Construction & Facilities, Leasing, Store Operations, Store Teams, Visual Merchandising, Procurement and external Facility Management providers. You will also collaborate with Global Construction & Facilities and other cross-functional stakeholders to deliver consistent, high-quality facility services across the Sales Market.
WHO YOU ARE
We are looking for people with...
- Bachelor's degree in Facility Management, Engineering, Business Administration or a related field.
- Minimum of 3 years' experience in Facility Management, Construction and/or Real Estate.
- Proven experience in supplier and contract management within a Facility Management environment.
- Experience working with multiple stakeholders in a cross-functional or matrix organisation.
- Experience in budgeting, operational planning and cost management.
- Experience working with CAFM systems, such as Planon, and proficiency in Microsoft Office.
- Strong knowledge of Facility Management operations and supplier performance management.
- Fluent English and German communication skills, both written and spoken.
- Experience within the retail industry, international organisations and/or energy management is considered an advantage.
- Facility Management or Project Management certifications are considered an advantage.
And people who are...
- Analytical and data-driven, with excellent problem-solving skills.
- Collaborative and confident in building strong relationships across different functions and external partners.
- Pragmatic and solution-oriented, with a strong focus on execution and continuous improvement.
- Well organised and methodical, using data to prioritise, plan and drive decisions.
- Resilient, flexible and comfortable managing multiple priorities in a dynamic business environment.
- Proactive, customer-focused and committed to delivering high-quality facility services that support business performance.
WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
- Global Employee Discount of 25% on our products at H&M and H&M Group Brands such as ARKET, COS, H&M Home, Weekday and & Other Stories
- Corporate Benefits with special conditions on a wide range of products and services
- Holiday Pay
- Company Pension Scheme
- Employee Assistance Program with Lyra
JOIN US
This is a full-time position, limited to two years, starting as soon as possible. The role is based in Hamburg.
If you think your experience, skills and ambitions fit this position, please send your application as soon as possible.
Due to data privacy policies, we only accept applications via our career page.
We look forward to receiving your application!
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.