• Maintain a continuous improvement of technical competences in the office
• Technical development of new services
• Provide technical training and handle qualification of inspectors
• Technical review of inspection reports
• Provide technical support to Customer Service Team
• Review and monitoring of technical documents such as SOP, WI, …
• Perform field assessments of internal inspectors, announced audit appointed by Manager;
• Provide technical training to agent, vendor, factory if required
• Handle equipment calibration: daily follow-up and internal calibration
• Support QA coordinator to set up internal calibration procedures of equipment
• Support management during technical meeting with customers
• Back-up for inspection in order to secure the business
• Other additional tasks delegated by direct manager or above
• Substitute Technical Supervisor or direct manager
College or University graduation, major in the related inspection category
• At least 3 years experience in related inspection activities
• Fluent in both written and oral English
• Necessary computer knowledge