About the Role
A giant, warm hello from PAZ Veterinary – East! ✨
At PAZ, we’re redefining what it means to work in veterinary medicine. Our East Austin location is a vibrant, welcoming space where individuality is celebrated, collaboration thrives, and everyone — pets and humans alike — feels at home. With a unique culture, PAZ East isn’t your typical veterinary clinic — it’s a collective of compassionate professionals who care deeply about their community.
We dream big, love everyone, have fun at work, and excel together. Our mission is simple: to bring comfort to clients and pets — in sickness and in health — through empathy, innovation, and top-tier medical care.
About the Role
We’re seeking a Veterinary Practice Manager to lead our dynamic East Austin team with vision, accountability, and heart. This role calls for someone who’s passionate about both people and pets, thrives in a culture of openness, and knows how to inspire excellence while protecting the vibe that makes PAZ so special.
You’ll guide daily operations, support team development, and drive initiatives that enhance both the client and employee experience — ensuring the highest standards of care and service.
What You'll Do:
- Manage, plan, and coordinate the practice’s overall operations while cultivating a supportive and collaborative team environment
- Partner with the Regional Operations Manager to develop long-term practice vision and goals
- Lead, mentor, and motivate a compassionate veterinary team at PAZ East
- Develop your team through regular staff meetings, one-on-one feedback, and annual reviews
- Maintain compliance with organizations such as OSHA and the DEA
- Manage client retention by demonstrating and reinforcing exceptional client service
- Oversee all financial responsibilities including payroll, accounts receivable, pricing, and inventory
- Partner with Hospital Leadership to lead the team, maintain a great hospital culture, and ensure financial success
- Implement efficient processes while maintaining our culture of creativity and care
- Foster accountability, communication, and team engagement
- Manage staffing, scheduling, and performance to keep the hospital running smoothly
- Collaborate with veterinarians and Innovetive Petcare leadership to support hospital goals and growth
What We're Looking For:
- Bachelor’s degree in Business or a related field preferred
- 3–5 years of experience in a management role, including customer service experience
- Proven leadership experience in a veterinary or medical management setting
- Experience in a practice setting with progressive responsibility is a plus
- Strong leadership skills with high emotional intelligence and a collaborative mindset
- Exceptional communication and organizational skills, both written and verbal
- Intermediate computer proficiency (Microsoft Office Suite) and ability to learn Practice
- Management Software
- Effective delegation and time management skills with the ability to achieve results through others
- Positive interpersonal skills with staff and clients; thrives in a team environment
- Flexible, forward-thinking, and passionate about innovation and continuous improvement
- A people-first leader who values empathy, inclusivity, and accountability
- A dash of quirkiness and a love for Austin’s unique energy — because fitting in at PAZ means embracing what makes you, you
Why You'll Love Working Here:
- Authentic Austin culture with a focus on individuality and respect
- Opportunities for training, career development, and continuing education
- Comprehensive benefits package including:
- Health, Dental, and Vision Insurance
- 401(k) with company match
- Paid Time Off (PTO)
- Employee discounts on services and products
A supportive, inclusive team that values both fun and focus
Cold brew on tap, community connection, and lots of four-legged friends
If you’re ready to lead with heart, manage with purpose, and help shape the future of veterinary care in East Austin — we’d love to meet you.
Apply today and attach your resume — we can’t wait to welcome you to the PAZ family. 🐾
PAZ Veterinary – East | Peace to all.
Partnered with Innovetive Petcare — cultivating the future of veterinary medicine.