Vice President, Client Services, India

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

3 best things about the job:
• You get to work on the biggest advertiser of the country
• Lead strategic thinking & integrated solutions across the Personal Care category
• Ability to work under pressure and short turnaround time keeping you nimble and agile in this challenging work environment. (we see this as a positive learning experience)

In this role, your goals will be: In three months:
• Establish leadership stance among key stakeholders both on client and agency side
• Translate the client’s needs into clear direction for Mindshare and GroupM resources working on the account
• Become completely familiar with the client’s organizational structure, planning process, marketing calendar and the needs of key stakeholders
• Understand the Mindshare way of working and can navigate through the verticals

In six months:

• Foster strong client relationships across the client portfolio for self and team and have a strong understanding of the client’s key business requirements
• To be recognized as their trusted advisor, execute “media first” innovations and deliver exceptional ROI for the client
• Lead the change in digital, data and content ecosystem. Identify opportunity and collaborate with internal team / potential partners to deliver the best possible solution
• Demonstrated the ability to guide and coach team, helping them improve their strategic thinking skills and capabilities as well as their digital, data and content knowledge

In 12 months:

• Work in closely on innovative projects that help drive further growth
• Build client satisfaction by soliciting critical feedback

What your day job looks like at Mindshare:
• Provide strategic thinking, innovative communication planning and hard-core media fundamental knowledge to craft out innovative integrated brand strategies
• Acts as a client visionary by bringing a highly valued perspective to the client based on a deep understanding of their business, issues and opportunities. Should be able to lead strategic conversations on Media, communication planning that drives business outcomes
• Manage and motivate team to effectively deliver to client needs and goals
• Ensure timely team appraisals and clear development goals for team members; identify and follow through on appropriate training and career development for the team

What you’ll bring:

• High integrity while maintaining positive, open relationships
• Show a depth of understanding of the industry, business, brands and consumers and can dial up his servicing skills with senior management stakeholders at client beyond the media team, including business and marketing as well.
• Understanding business principles and good practice and perceives issues in both financial and commercial terms.
• Highly passionate, collaborative, outgoing, creative media leader and thinker
• Strong presentation skills.
• Articulation of thoughts/ideas/media solutions is a critical ask for this role
• Stakeholder management
• Business acumen
• Acute inquisitiveness and understanding of an entrepreneur’s mindset
• Ability to understand mediums beyond ATL

Minimum qualifications:
• Minimum 10 years+ total work experience in media business consultancy, market research/analytics or a strategic planning role, of which at least 4-5 years have been spent working on media/communications planning related business. AUTO experience (client / agency) will be a definitive added advantage • Excellent communication/presentation/client management skills 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.